Kitchen
Pool: The pool is guaranteed to be ready for use during the mid and high seasons and is additionally from June to September.
Deposit: €1,500
Final cleaning (house, terraces, and pool maintenance) and welcome package: €350
Rental of (bed) linens and towels (for kitchen and bathroom; pool towels not included): €25 per person per week ().
Rates exclude electricity consumption (metered at €0.38/kWh) and .
Reservation
You can reserve via the form on our website (email) or by writing to our contact address. Please include your ID details, address, booking period, total amount, and the deposit to be paid. Once the reservation is made, it is binding, and you agree to our general terms and conditions. We, as the owner, will send you a confirmation letter in duplicate, one copy of which you must sign and return along with a signed copy of our general terms and conditions.
Payment
The reservation only becomes a definitive booking once the 40% deposit of the total rental amount and cleaning fees have been transferred to the owner’s bank account.
Bank account: BE79 6787 4218 7033 In the name of Hans Van Gaeveren, Dumortierlaan 5/32, 8300 Knokke.
The remaining balance (60%) of the rental amount, cleaning fees, and security deposit must be transferred no later than 6 weeks before the start of your stay. For "late" bookings (within 6 weeks of the start of the stay), the total amount (100% rental sum + deposit) must be paid in full within 8 days of reservation and in any case before the start of the rental period.
Security Deposit
The deposit primarily covers any costs due to direct or indirect damage to the property or its contents. It may also be used to settle electricity consumption and any claims by the owner due to non-compliance with the rental conditions. If the deposit proves insufficient to cover damage or excessive consumption, the owner may still claim additional compensation from the tenant. The return of the deposit does not automatically imply that the owner acknowledges no damage has occurred. The deposit cannot be considered part of the rental payment or advance. The final cleaning service and linen rental will be deducted from this deposit.
Cancellation by the Tenant
As mentioned, the reservation is binding, and the tenant automatically agrees to the general rental conditions.
- Cancellation within 10 days of reservation: The tenant owes an administrative fee of €80. Non-payment of the deposit within 10 days is considered a cancellation.
- Cancellation more than 10 days after reservation but 6 weeks before the rental period: The deposit remains with the owner, who is free to re-rent the property for the period in question.
- Non-payment of the 60% balance and deposit 6 weeks before the start of the rental period is considered a cancellation by the tenant.
- Cancellation less than 6 weeks before the start of the rental period: The full rental amount (deposit and balance) remains with the owner.
Cancellation by the Owner
- If the owner is forced to cancel the reservation more than 6 weeks before the start of the rental period due to unforeseen circumstances, the paid deposit will be refunded, but no further compensation will be provided.
- If cancellation occurs within 6 weeks of the rental period, the paid rent and deposit will be refunded plus 20% compensation on top of the rental price.
Cleaning of the Property + Grounds
The property must always be left tidy and swept clean by the tenant. No dirty dishes should remain, and the washing machine, refrigerator, and trash bins must be empty and clean upon departure. Household waste, glass, and paper must be disposed of. The barbecue must be thoroughly cleaned after use, and the charcoal bucket emptied.
An additional professional cleaning is scheduled after your departure to prepare the property for the next tenant.
Pool
The pool complies with French safety regulations and is equipped with an approved alarm system for child safety, which must be used at all times (including at night).
- Access to the pool must be denied to children without a swimming certificate unless accompanied by an adult with a swimming certificate.
- The owner cannot be held liable in case of accidents.
- The pool is maintained by a professional who will visit according to their own schedule; access must be granted.
- The pool is delivered with water that meets health standards. If the water discolors during the rental period (due to weather, excessive sunscreen/oils, or other external causes), the owner cannot be held responsible but will make every effort to resolve the issue if notified promptly.
Miscellaneous Provisions
Check-in/Check-out:
- The rental period runs from Saturday to Saturday.
- Check-in is from 4:00 PM, and check-out is before 9:30 AM.
- Keys are collected upon arrival and returned to a designated place upon departure.
- If keys are accidentally taken, notify the owner immediately. They must be returned as soon as possible via express and registered mail.
Smoking: The property is non-smoking. Smokers are asked to smoke outside and dispose of cigarette butts properly, not in nature.
Acceptance of the Property:
- Complaints must be reported within 24 hours of arrival. Later complaints cannot be accepted.
- Subjective criteria (e.g., tranquility, privacy, or views) cannot be disputed.
Use of Furnishings, Loss, or Breakage:
- Furnishings should show no more wear than normal use.
- Loss or breakage affecting the property’s usability must be reported immediately.
Drainage Systems:
- Do not dispose of items in sinks, showers, toilets, or drains that could cause blockages.
- Only use cleaning products suitable for septic systems. Bleach and unclogging products (e.g., Drano) are prohibited.
Subletting, Overcrowding, and Visitors:
- Subletting is not allowed without the owner’s permission.
- The number of occupants must be specified in the agreement.
- Visitors must comply with the general terms, and the tenant is responsible for them.
- No overnight stays in RVs, tents, or other accommodations are permitted.
Pets:
- Pets are not allowed.
Barbecue:
- Due to fire hazards, only the provided barbecue may be used.
- A bucket of water must always be kept nearby.
Access for Maintenance:
- The tenant must grant access to maintenance personnel, cleaners, or the owner for property upkeep.
Liability:
- The owner cannot be held liable for accidents on the property.
Noise:
- Quiet hours must be respected. Noise carrying beyond the immediate area is prohibited after 10:00 PM.
